Subscription Terms and Services

1. Introduction and Acceptance of Terms

These Subscription Terms of Service ("Agreement") constitute a legally binding contract between WorkBros Technologies ("WorkBros," "we," "us," or "our") and the subscribing entity or individual ("Client," "you," or "your"). This Agreement governs your access to and use of WorkBros’ ERP software services, managed hosting, technical support, and any related services (collectively, the "Services").

BY SUBSCRIBING TO OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. If you do not agree, you must not subscribe to or use the Services. If you are entering into this Agreement on behalf of a business entity, you represent that you have authority to bind that entity.

2. Definitions

"Services" means the ERP software access, managed hosting, customization, support, and any ancillary services provided by WorkBros under this Agreement.
"Subscription Term" means the period for which you have paid for the Services, as specified in your order or subscription plan.
"Client Data" means all data, files, and content submitted by you or your users through the Services.
"Intellectual Property" or "IP" means all software, source code, modules, documentation, trademarks, and proprietary materials owned by or licensed to WorkBros.
"Third-Party Software" means software not owned by WorkBros that is incorporated into or required by the Services, including without limitation Odoo ERP and its ecosystem.

3. Subscription Services

3.1 Service Overview

WorkBros provides subscription-based access to ERP software, including managed hosting, installation, configuration, customization, and support services. The specific scope of Services is determined by the subscription plan selected by Client.

3.2 Subscription Plans and Pricing

WorkBros offers subscription plans that vary by service level, features, storage, and price. Plan details are provided at the time of subscription or upon request. By selecting a plan, Client agrees to all terms and pricing associated with that plan. WorkBros reserves the right to modify plan pricing upon no less than thirty (30) days’ written notice to Client.

3.3 Resource Limits and Overage

Storage: Each plan includes 64 GB of storage. Additional storage may be provisioned by mutual written agreement and at additional cost.
Outbound Traffic: Plans include up to 250 GB of outbound data transfer per calendar month. Usage exceeding 250 GB will be billed at $0.09 per gigabyte, invoiced the following billing cycle.
WorkBros will make commercially reasonable efforts to notify Client when outbound traffic approaches 80% of the monthly limit.

3.4 No Performance Guarantees

WORKBROS MAKES NO GUARANTEES REGARDING UPTIME, SPEED, AVAILABILITY, LOAD CAPACITY, OR PERFORMANCE OF THE SERVICES. System performance may vary based on the subscription plan selected, third-party infrastructure, network conditions, and factors outside WorkBros’ control. Clients experiencing performance issues are encouraged to consider upgrading their subscription plan.

Notwithstanding the foregoing, WorkBros will use commercially reasonable efforts to maintain service availability and will provide Client with advance notice of any planned maintenance windows.

4. Account Registration and Security

4.1 Account Setup

To access the Services, Client must establish an account and provide accurate, complete, and current information. Client agrees to update such information promptly as changes occur.

4.2 Account Security and Responsibility

Client is solely responsible for: (a) maintaining the confidentiality of all account credentials; (b) all activity that occurs under Client’s account, whether or not authorized by Client; and (c) promptly notifying WorkBros at [email protected] of any actual or suspected unauthorized access to Client’s account.

WorkBros shall not be liable for any loss or damage arising from Client’s failure to maintain the security of its account credentials.

5. Payment and Billing

5.1 Payment Terms

Subscription fees are billed in advance on the schedule specified in Client’s subscription plan (monthly or annually). Payment is due on or before the first day of each billing period. Subscriptions automatically renew at the end of each Subscription Term unless canceled in accordance with Section 9.

5.2 Billing Information

Client agrees to maintain current, accurate, and complete payment and billing information. WorkBros reserves the right to suspend or terminate Services if payment cannot be processed for any reason. WorkBros will provide Client with notice of a failed payment and a five (5) business day cure period before suspension.

5.3 Late Payments

Any amounts not received by the due date will accrue interest at the rate of 1.5% per month (18% per annum), or the maximum rate permitted by applicable law, whichever is less, calculated from the due date until the date of actual payment. Client shall also be responsible for all reasonable costs of collection, including attorneys’ fees.

5.4 Taxes

All fees are exclusive of applicable federal, state, local, and foreign taxes, levies, or duties. Client is responsible for payment of all such taxes, excluding taxes based solely on WorkBros’ net income.

5.5 Refund Policy

All fees paid are non-refundable except as expressly stated in this Agreement or required by applicable law. No refunds or credits are issued for partial months of service, unused storage, or unused traffic allotments. In the event WorkBros terminates this Agreement without cause, WorkBros will provide a pro-rated refund of prepaid fees for the unused portion of the current Subscription Term.

6. Permitted Use and Restrictions

6.1 Permitted Use

Subject to Client’s compliance with this Agreement and timely payment of all fees, WorkBros grants Client a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for Client’s internal business operations during the Subscription Term.

6.2 Prohibited Activities

Client shall not, and shall not permit any third party to:

Use the Services for any unlawful purpose or in violation of any applicable law or regulation;
Infringe, misappropriate, or violate any intellectual property or proprietary rights of any party;
Transmit any harmful, offensive, defamatory, or otherwise objectionable content;
Attempt to gain unauthorized access to WorkBros systems, networks, or data;
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software component of the Services;
Resell, sublicense, or otherwise make the Services available to any third party without WorkBros’ prior written consent;
Use the Services in any manner that could impair, disable, overburden, or damage the Services or any underlying infrastructure.

6.3 Client Data and Security

Client is solely responsible for the accuracy, legality, and integrity of all Client Data. WorkBros implements industry-standard technical and organizational measures to protect Client Data; however, no system is completely secure. CLIENT ACKNOWLEDGES THAT WORKBROS CANNOT GUARANTEE ABSOLUTE DATA SECURITY AND THAT WORKBROS SHALL NOT BE LIABLE FOR UNAUTHORIZED ACCESS TO CLIENT DATA RESULTING FROM CIRCUMSTANCES OUTSIDE WORKBROS’ REASONABLE CONTROL.

Client is solely responsible for maintaining backups of all Client Data. WorkBros strongly recommends that Client independently back up all data on a regular basis and prior to any system changes or customizations.

7. Customization and Support Services

7.1 Customization

WorkBros may, upon Client’s written request, perform customization of the ERP software to meet Client’s specific business requirements. All customization work is subject to a separate written statement of work ("SOW") that specifies the scope, timeline, deliverables, and fees. Customization fees are in addition to subscription fees and are non-refundable once work commences.

Any custom modules, code, or configurations developed by WorkBros on behalf of Client shall remain the exclusive intellectual property of WorkBros unless the parties expressly agree otherwise in a signed written addendum. WorkBros grants Client a limited, non-exclusive license to use such customizations solely in connection with the Services during the Subscription Term.

7.2 Support Services

WorkBros provides technical support during regular business hours (Monday through Friday, 9:00 AM to 5:00 PM Pacific Time, excluding public holidays) via email at [email protected] and through WorkBros’ Help Desk system. Support scope and response time targets vary by subscription plan and are detailed in the applicable plan documentation.

Support does not include: (a) issues caused by Client’s modifications to the system made without WorkBros’ involvement; (b) third-party software issues outside WorkBros’ control; or (c) recovery from data loss caused by Client error or third-party action.

8. Intellectual Property

8.1 WorkBros Ownership

WorkBros retains all right, title, and interest in and to: (a) the Services and all underlying software, systems, and infrastructure; (b) all proprietary modules, code, configurations, and tools developed by WorkBros, including without limitation any third-party Odoo modules created by WorkBros; (c) all documentation, methodologies, and know-how; and (d) all modifications, enhancements, and derivative works of any of the foregoing, regardless of whether developed at Client’s request or using Client’s resources. This Agreement does not transfer any ownership interest in any WorkBros IP to Client.

8.2 License to WorkBros IP

WorkBros grants Client a limited, non-exclusive, non-transferable, non-sublicensable license to access and use WorkBros’ proprietary IP solely as part of and during the Subscription Term. This license terminates immediately upon expiration or termination of this Agreement.

8.3 Client Data Ownership

Client retains all ownership rights in and to Client Data. Client grants WorkBros a limited, non-exclusive license to access, process, and use Client Data solely to the extent necessary to provide the Services. WorkBros will not use Client Data for any other purpose.

8.4 License Restrictions

Client shall not copy, modify, distribute, sell, sublicense, reverse engineer, or create derivative works of any component of the Services or WorkBros’ IP without WorkBros’ prior written consent. Any unauthorized use of WorkBros’ IP constitutes a material breach of this Agreement and may give rise to injunctive relief in addition to any other remedies available at law or equity.

8.5 Third-Party Software

The Services incorporate certain third-party software (including Odoo ERP). Client’s use of such third-party software is subject to the applicable third-party license terms. WorkBros makes no representations or warranties regarding third-party software and shall not be liable for any issues arising from third-party software.

9. Term and Termination

9.1 Subscription Term

This Agreement commences on the date Client subscribes to the Services and continues for the initial Subscription Term specified in Client’s plan (which may be monthly or annual). Unless otherwise specified, this Agreement automatically renews for successive Subscription Terms of the same duration unless either party provides written notice of non-renewal at least fifteen (15) days prior to the end of the then-current Subscription Term.

Where Client has selected a monthly payment option, Client acknowledges and agrees that the underlying Subscription Term is twelve (12) months commencing on the subscription start date. Monthly payments represent an installment payment structure only and do not constitute separate, independent monthly subscription terms. Client remains obligated for all monthly installments through the end of the full twelve (12) month Subscription Term, regardless of payment frequency selected. In the event Client terminates or discontinues the Services prior to the conclusion of the twelve (12) month Subscription Term, all remaining unpaid monthly installments for the balance of that term shall become immediately due and payable upon the effective date of termination. WorkBros reserves the right to pursue collection of all such amounts by any lawful means.

9.2 Monthly Payment — Annual Commitment

9.3 Termination by Client

Client may cancel the Services at any time by providing written notice to WorkBros. Upon cancellation: (a) if Client is on a monthly plan, Services will continue through the end of the current monthly billing period, with no refund for the current period; (b) if Client is on an annual plan, Client remains responsible for all fees through the end of the annual Subscription Term, and all remaining unpaid fees for the balance of the annual term become immediately due and payable.

9.4 Termination by WorkBros for Cause

WorkBros may suspend or terminate Client’s access to the Services immediately upon written notice if: (a) Client materially breaches this Agreement and fails to cure such breach within ten (10) days after receiving written notice thereof; (b) Client fails to make timely payment and does not cure such failure within five (5) business days after notice; (c) Client engages in prohibited activities under Section 6.2; or (d) continued provision of the Services would violate applicable law.

9.5 Termination by WorkBros Without Cause

WorkBros may terminate this Agreement without cause upon thirty (30) days’ written notice to Client. In such event, WorkBros will provide a pro-rated refund of any prepaid fees for the unused portion of the current Subscription Term.

9.6 Effect of Termination

Upon expiration or termination of this Agreement for any reason: (a) all licenses granted to Client immediately terminate; (b) Client’s access to the Services will be deactivated; (c) WorkBros will retain Client Data for thirty (30) days following termination, during which Client may request an export of its data; and (d) after such thirty (30) day period, WorkBros may permanently delete all Client Data with no obligation to retain or recover it. CLIENT IS SOLELY RESPONSIBLE FOR EXPORTING ITS DATA PRIOR TO TERMINATION.

All payment obligations accrued prior to termination, and Sections 2, 8, 10, 11, 12, 13, and 14 of this Agreement, shall survive termination.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORKBROS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WORKBROS DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET CLIENT’S REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY DATA STORED IN CONNECTION WITH THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) ANY DEFECTS WILL BE CORRECTED.

11. Limitation of Liability

11.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WORKBROS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION: LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL; COST OF SUBSTITUTE SERVICES; OR BUSINESS INTERRUPTION, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WORKBROS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORKBROS’ TOTAL CUMULATIVE LIABILITY TO CLIENT ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CLIENT TO WORKBROS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11.3 Essential Basis

The parties acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. WorkBros would not have entered into this Agreement without these limitations.

11.4 Data Loss

WORKBROS SHALL NOT BE LIABLE FOR ANY LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS TO CLIENT DATA UNLESS DIRECTLY CAUSED BY WORKBROS’ GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. CLIENT IS SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUPS OF ALL CLIENT DATA.

12. Indemnification

Client shall defend, indemnify, and hold harmless WorkBros and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Client’s use of the Services in violation of this Agreement or applicable law; (b) Client Data, including any claim that Client Data infringes any third-party rights; (c) Client’s breach of any representation, warranty, or obligation under this Agreement; or (d) Client’s negligence or willful misconduct.

13. Confidentiality

Each party ("Receiving Party") agrees to keep confidential any non-public information disclosed by the other party ("Disclosing Party") that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Each party agrees to: (a) protect Confidential Information with at least the same degree of care used to protect its own confidential information, but no less than reasonable care; (b) use Confidential Information solely to fulfill obligations under this Agreement; and (c) not disclose Confidential Information to any third party without the Disclosing Party’s prior written consent.

Confidential Information does not include information that: (i) is or becomes publicly known through no fault of the Receiving Party; (ii) was already known to the Receiving Party at the time of disclosure; (iii) is independently developed by the Receiving Party without use of Confidential Information; or (iv) is required to be disclosed by law or court order, provided that the Receiving Party gives the Disclosing Party prompt notice and cooperates in seeking a protective order.

14. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations under this Agreement (other than payment obligations) to the extent such failure is caused by circumstances beyond that party’s reasonable control, including without limitation acts of God, natural disasters, pandemic, acts of government, war, terrorism, labor disputes, or internet or infrastructure outages ("Force Majeure Event"). The affected party shall notify the other party promptly and use commercially reasonable efforts to resume performance as soon as practicable. If a Force Majeure Event continues for more than thirty (30) days, either party may terminate this Agreement upon written notice.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal dispute proceeding, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement ("Dispute") through good-faith negotiation. Either party may initiate this process by sending written notice describing the Dispute in reasonable detail. The parties will have thirty (30) days from such notice to attempt informal resolution.

15.2 Binding Arbitration

If the parties are unable to resolve a Dispute through informal negotiation, such Dispute shall be finally resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted by a single arbitrator, in the English language, in Los Angeles County, California (or via videoconference if mutually agreed). The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Exceptions to Arbitration

Notwithstanding Section 15.2, either party may seek emergency injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information, without waiving its right to arbitration for the underlying Dispute.

15.4 Class Action Waiver

ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. CLIENT WAIVES ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST WORKBROS.

16. Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. For any claims not subject to arbitration under Section 15, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California.

17. Amendments and Modifications

WorkBros reserves the right to modify this Agreement at any time. WorkBros will provide Client with at least thirty (30) days’ prior written notice of any material changes via email to the address on file. Client’s continued use of the Services after the effective date of the modified Agreement constitutes acceptance of the changes. If Client does not agree to the modified terms, Client may terminate the Agreement pursuant to Section 9.2 without penalty (other than fees already owed for the current billing period) by providing written notice before the effective date of the changes.

18. General Provisions

18.1 Entire Agreement

This Agreement, together with any applicable order forms, SOWs, and subscription plan details, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, representations, and understandings.

18.2 Severability

If any provision of this Agreement is found invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

18.3 Waiver

No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. No waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

18.4 Assignment

Client may not assign or transfer this Agreement or any rights hereunder without WorkBros’ prior written consent. WorkBros may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets. Any purported assignment in violation of this section is void.

18.5 Notices

All notices under this Agreement shall be in writing and delivered by email (with confirmation of receipt) or certified mail to the addresses on file. Notices to WorkBros shall be sent to [email protected].

18.6 Independent Contractors

The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.

18.7 Counterparts and Electronic Signatures

This Agreement may be executed in counterparts, each of which shall be deemed an original. Electronic signatures shall be deemed valid and binding to the same extent as original signatures.

19. Contact Information

For questions, notices, or concerns regarding this Agreement, please contact:

WorkBros Technologies

Email: [email protected]

Privacy Policy

1. Introduction and Scope

WorkBros Technologies (“WorkBros,” “we,” “our,” or “us”) is committed to responsible handling of personal information. This Privacy Policy (“Policy”) describes in detail how we collect, use, disclose, retain, protect, and otherwise process information obtained through our website at workbrostech.com (the “Site”) and through our subscription-based ERP software, managed hosting, technical support, and all related services (collectively, the “Services”).

This Policy applies to all visitors to the Site, prospective clients, current clients, authorized users of the Services, and any individual whose personal information we process in connection with our business operations (“you” or “your”). By accessing the Site or using the Services in any manner, you acknowledge that you have read, understood, and agree to the data practices described in this Policy.

This Policy is incorporated by reference into our Subscription Terms of Service. In the event of a conflict between this Policy and the Subscription Terms of Service regarding data handling, the Subscription Terms of Service shall control with respect to Client Data processed on your behalf as a data processor.

This Policy does not apply to third-party websites, applications, or services that may be accessible through links on the Site or integrations within the Services. WorkBros is not responsible for the privacy practices of any third party and expressly disclaims all liability arising from your use of third-party services.

2. Information We Collect

2.1 Information You Provide Directly

Identity Information: Full legal name, business name, job title, and role.
Contact Information: Email address, telephone number, mailing address, and physical business address.
Account Credentials: Username, password, and security information used to access the Services.
Communications and Correspondence: All information you provide when contacting us for support, submitting questions, completing forms, or communicating with us through any channel, including email, our Help Desk, telephone, or in writing.
Business and Operational Information: Information about your business, industry, workflow, and operational requirements provided in connection with ERP configuration, onboarding, customization, or support.
Feedback and Survey Responses: Responses to surveys, questionnaires, or requests for feedback that we may send from time to time.
Any Other Information You Voluntarily Provide: We collect any additional information you choose to share with us, whether through forms, emails, calls, or any other interaction.

2.2 Payment and Billing Information

To process subscription payments and manage billing, we collect billing contact information and payment method details. WorkBros does not directly store, transmit, or process full credit card numbers, bank account numbers, or other sensitive financial credentials on our own systems. All payment transactions are processed through third-party payment processors that maintain PCI-DSS compliance. We retain only limited, non-sensitive transactional records (such as the last four digits of a payment card, transaction IDs, payment status, and billing history) as necessary for accounting, tax, and dispute resolution purposes.

You acknowledge that your payment information is subject to the privacy policy and terms of your payment processor in addition to this Policy. WorkBros is not responsible for the data practices of third-party payment processors.

2.3 Usage, Technical, and Automatically Collected Data

When you access or use the Site or Services, we and our third-party service providers may automatically collect certain technical and usage information, including but not limited to:

Log Data: IP address, browser type and version, operating system and platform, device type, referral URLs, pages or screens viewed, links clicked, and the date and time of each request.
Device and Connection Information: Hardware model, unique device identifiers, network information, and connection type.
Usage and Interaction Data: Features accessed, actions taken within the Services, session duration, error logs, and performance metrics.
Location Data: General geographic location inferred from your IP address. We do not collect precise GPS-level location data unless you explicitly provide it.
Cookies and Similar Tracking Technologies: See Section 8 for full details.

This automatically collected data may be combined with other information we hold about you. By using the Site or Services, you consent to this collection.

2.4 Client Business Data (Data Processor Role)

As part of providing ERP and managed hosting services, WorkBros may access, store, and process data that you or your authorized users input into the ERP system (“Client Data”). Client Data may include, without limitation, employee records, customer and vendor information, financial and accounting data, inventory records, operational data, and other business-sensitive information.

With respect to Client Data, WorkBros acts solely as a data processor operating on your instructions as the data controller. WorkBros does not use Client Data for any purpose other than providing the Services. The collection, use, and legal basis for processing Client Data is your responsibility as the data controller, and you represent and warrant that you have all necessary rights and consents to provide Client Data to WorkBros for processing.

WorkBros expressly disclaims all liability arising from Client Data, including but not limited to claims arising from the content, accuracy, legality, or ownership of Client Data, or from your failure to obtain necessary consents from individuals whose data is included in Client Data.

2.5 Information from Third Parties

We may receive information about you from third parties, including business partners, referral sources, publicly available databases, and third-party integrations you connect to the Services. We treat such information in accordance with this Policy and, where applicable, any additional terms provided at the time of collection.

2.6 Inferred and Derived Information

We may derive or infer information about you based on other information we collect, such as inferring your preferences or business needs from your usage patterns, or inferring your general location from your IP address. Such inferred information may be used as described in this Policy.

2.7 Information We Do Not Intentionally Collect

We do not knowingly collect personal information from individuals under the age of 18, nor do we intentionally collect sensitive categories of personal information such as racial or ethnic origin, political opinions, religious beliefs, health or medical information, or biometric data. If you believe we have inadvertently received such information, please contact us immediately at [email protected] and we will take appropriate steps to delete it.

3. How We Use Your Information

We use the information we collect for the following purposes, and only to the minimum extent necessary for each purpose:

Service Delivery and Management: To provide, configure, deploy, operate, maintain, and improve the Services, including ERP installation, customization, managed hosting, and technical support.
Account Creation and Administration: To create and manage your account, authenticate your identity, and maintain account security.
Billing and Payment Processing: To process subscription fees, issue invoices and receipts, manage payment disputes, and comply with tax and accounting obligations.
Customer Support and Communications: To respond to your inquiries, troubleshoot technical issues, fulfill support requests, and communicate with you about your account or the Services.
Service Notifications: To send operational and administrative communications, including service updates, security alerts, maintenance notices, and changes to our terms or policies.
Marketing and Promotional Communications: To send marketing communications about our products, services, and promotions, where you have consented or where permitted by applicable law. You may opt out at any time.
Security, Fraud Prevention, and Compliance: To monitor for unauthorized access, detect and prevent fraudulent or abusive activity, enforce our terms, and comply with applicable legal obligations.
Analytics and Service Improvement: To analyze usage patterns, conduct research, measure performance, and develop new features and improvements to the Services.
Legal Proceedings and Protection of Rights: To establish, exercise, or defend legal claims; to protect the rights, property, and safety of WorkBros, our clients, and third parties; and to respond to lawful requests from public authorities.
Business Operations: For internal recordkeeping, auditing, financial reporting, and other legitimate business operations.
Any Other Purpose Disclosed at Collection: We may use your information for any other purpose disclosed to you at the time of collection, with your consent where required.

We reserve the right to use anonymized, aggregated, or de-identified data derived from your information for any lawful business purpose, including research, analytics, and service improvement, without restriction.

4. Legal Basis for Processing

Where required by applicable law (including the GDPR and UK GDPR), we process your personal information on the following legal bases:

Performance of a Contract: Processing necessary to perform our agreement with you, including providing the Services and processing payments.
Legitimate Interests: Processing necessary for our legitimate business interests, including improving our Services, ensuring security, preventing fraud, and communicating with clients, where such interests are not overridden by your fundamental rights.
Legal Obligation: Processing required to comply with applicable laws, regulations, or legal processes.
Consent: Where we rely on consent (e.g., marketing communications or non-essential cookies), you may withdraw consent at any time by contacting [email protected], without affecting the lawfulness of processing before withdrawal.
Vital Interests or Public Task: In limited circumstances where processing is necessary to protect vital interests or perform a task in the public interest.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing or commercial purposes. We may share your information only as described below:

5.1 Service Providers and Subprocessors

We engage third-party vendors, contractors, and service providers to assist in operating our business, including cloud hosting providers, payment processors, customer support software, email delivery services, analytics platforms, and security services. These parties process your information only on our behalf and pursuant to our instructions, and are contractually obligated to maintain appropriate confidentiality and security measures. A current list of key subprocessors is available upon written request.

5.2 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary or appropriate to: (a) comply with any applicable law, regulation, legal process, subpoena, or governmental request; (b) enforce or apply our Terms of Service and other agreements; (c) protect the rights, property, safety, or security of WorkBros, our clients, employees, or the public; (d) detect, prevent, or address fraud, security threats, or technical issues; or (e) respond to an emergency involving risk to life.

5.3 Business Transfers

Your information may be disclosed or transferred in connection with a merger, acquisition, reorganization, sale of all or substantially all of our assets, bankruptcy, or similar corporate transaction. We will notify you by email and/or a prominent notice on the Site at least thirty (30) days before your information becomes subject to a materially different privacy policy as a result of such transaction.

5.4 Professional Advisors

We may share your information with our legal counsel, accountants, auditors, and other professional advisors where necessary for the provision of professional services, subject to applicable professional confidentiality obligations.

5.5 With Your Consent

We may share your information with third parties for any other purpose with your explicit prior consent.

5.6 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for any lawful purpose, including industry research, analytics, benchmarking, and marketing, without restriction.

5.7 Disclosure of Client Data

We will not disclose Client Data to any third party except as directed by you, as required by applicable law, or as necessary to provide the Services. We will promptly notify you of any legally compelled disclosure of Client Data to the extent permitted by law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, to maintain our business records, and to comply with our legal obligations. Our general retention practices are as follows:

Account and Service Data: Retained for the duration of your active subscription and for thirty (30) days following termination, during which you may request an export. After this period, data will be permanently deleted unless retention is required by law.
Billing and Financial Records: Retained for a minimum of seven (7) years to comply with federal and state tax, accounting, and financial reporting obligations.
Support and Communication Records: Retained for up to three (3) years following resolution of the relevant matter.
Log and Usage Data: Retained for up to twelve (12) months, after which it is aggregated or deleted.
Legal Hold: Notwithstanding the above, we may retain information for longer periods where required by applicable law, regulation, or pending or reasonably anticipated legal proceedings.

When information is no longer required, we will securely delete, destroy, or permanently anonymize it in accordance with our internal data disposal procedures. We make no guarantee of complete erasure from all backup systems within the standard retention periods stated above, as backup data may be retained for additional periods consistent with our disaster recovery obligations.

7. Data Security

We implement and maintain commercially reasonable administrative, technical, and physical security measures designed to protect your personal information against accidental loss, unauthorized access, use, alteration, or disclosure. These measures include, without limitation, encryption of data in transit using TLS protocols, access controls and authentication requirements, regular security assessments, and vendor security reviews.

NOTWITHSTANDING THE FOREGOING, NO SECURITY SYSTEM IS IMPENETRABLE AND NO METHOD OF DATA TRANSMISSION OR STORAGE CAN BE GUARANTEED AS COMPLETELY SECURE. WE CANNOT AND DO NOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION. YOU PROVIDE YOUR INFORMATION AND USE THE SERVICES AT YOUR OWN RISK. WORKBROS EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY UNAUTHORIZED ACCESS TO, DISCLOSURE OF, OR LOSS OF YOUR INFORMATION THAT IS NOT DIRECTLY AND SOLELY CAUSED BY WORKBROS’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately at [email protected] if you suspect any unauthorized access to your account.

In the event of a data security incident that is reasonably likely to result in harm to affected individuals, we will notify impacted individuals and, where required by applicable law, relevant regulatory authorities, within the timeframes prescribed by law. Notification will be provided via email to the address on file and/or via a prominent notice on the Site.

8. Cookies and Tracking Technologies

8.1 What We Use

We and our third-party partners use cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies (collectively, “Cookies”) on the Site and within the Services. Cookies are small data files placed on your device that enable us to recognize your browser, store preferences, and collect usage information.

8.2 Types of Cookies

Strictly Necessary Cookies: Required for the Site and Services to function. These cannot be disabled without impairing core functionality.
Functional Cookies: Enable personalization features such as remembering your preferences, language settings, and login state.
Analytics and Performance Cookies: Help us understand how visitors interact with the Site, which pages are visited most frequently, and where errors occur, so we can improve performance.
Marketing and Targeting Cookies: Used to deliver relevant advertising and track the effectiveness of our communications. These are only placed where required consent has been obtained.
Third-Party Cookies: Some cookies are placed by third-party services we use. We do not control these cookies and recommend reviewing the privacy policies of the relevant third parties.

8.3 Your Cookie Choices

You may control cookies through your browser settings by refusing all cookies, deleting existing cookies, or setting your browser to alert you before accepting cookies. Please note that disabling certain cookies may impair the functionality of the Site or Services. Where required by applicable law, we obtain your consent before placing non-essential cookies on your device.

By continuing to use the Site after being presented with our cookie notice, you consent to our use of cookies as described in this Policy.

9. Your Privacy Rights

Depending on your jurisdiction, you may have certain legal rights regarding your personal information. WorkBros will honor these rights to the extent required by applicable law and subject to any legal exemptions or limitations. Exercising these rights will not result in any penalty or reduction in the quality of Services provided to you.

9.1 General Rights

Right of Access: Request a copy of the personal information we hold about you.
Right to Correction: Request correction of inaccurate or incomplete personal information.
Right to Deletion: Request deletion of your personal information, subject to our legal retention obligations and other applicable exemptions.
Right to Restriction: Request that we restrict the processing of your information in certain circumstances.
Right to Object: Object to processing of your information where we rely on legitimate interests.
Right to Portability: Request that we provide your information in a structured, commonly used, machine-readable format.
Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing.
Right to Lodge a Complaint: Lodge a complaint with your local data protection authority if you believe your rights have been violated.

9.2 California Residents (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), including: the right to know what personal information we collect, use, disclose, and sell; the right to delete personal information we have collected (subject to exceptions); the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information (note: WorkBros does not sell or share personal information for cross-context behavioral advertising); the right to limit use of sensitive personal information; and the right to non-discrimination for exercising CCPA/CPRA rights.

To submit a verifiable consumer request under the CCPA/CPRA, contact us at [email protected]. We will respond within forty-five (45) days, with an extension of up to an additional forty-five (45) days where reasonably necessary.

9.3 EEA and UK Residents

If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the rights described in Section 9.1. You also have the right to lodge a complaint with your national or regional data protection supervisory authority. Where we are unable to fulfill a deletion or restriction request due to legal obligations, we will explain the basis for any limitation.

9.4 How to Exercise Your Rights

To exercise any privacy rights, please submit a written request to [email protected] with sufficient detail to allow us to identify you and understand your request. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request and reserve the right to decline requests that are manifestly unfounded, excessive, or repetitive, or that would require disclosure of another person’s information.

10. Third-Party Websites and Integrations

The Site and Services may contain links to, or integrations with, third-party websites, platforms, and applications not operated or controlled by WorkBros. This Policy does not apply to any third-party service. WorkBros makes no representations or warranties, and assumes no responsibility, regarding the privacy practices, data security, or content of any third-party service. Your use of third-party services is entirely at your own risk and subject to those parties’ terms and privacy policies.

The inclusion of any link or integration does not imply our endorsement, sponsorship, or affiliation with the linked service. We encourage you to review the privacy policies of any third-party services you access.

11. International Data Transfers

WorkBros is based in the United States. If you access our Services from outside the United States, your personal information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction and may not afford the same level of protection.

By using the Services, you explicitly consent to the transfer, storage, and processing of your information in the United States and in any other country where our service providers operate. Where required by applicable law, we implement appropriate safeguards for international transfers, such as standard contractual clauses or other lawful transfer mechanisms. You may request information about the safeguards we apply by contacting us at [email protected].

WORKBROS EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY DIFFERENCES IN DATA PROTECTION STANDARDS BETWEEN THE UNITED STATES AND YOUR HOME JURISDICTION, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

12. Children’s Privacy

The Site and Services are intended solely for use by businesses and individuals who are at least eighteen (18) years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete such information. If you believe we have collected information from a minor, please contact us immediately at [email protected].

13. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals to websites. Because there is no industry-standard interpretation of DNT signals, our Site does not currently respond to DNT browser signals. We will continue to monitor developments in this area and update this Policy as appropriate.

14. No Warranty Regarding Privacy Practices

WORKBROS MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THE PRIVACY, SECURITY, ACCURACY, OR RELIABILITY OF ANY INFORMATION TRANSMITTED TO OR FROM THE SITE OR SERVICES. YOUR USE OF THE SITE AND SERVICES, AND YOUR SUBMISSION OF INFORMATION TO WORKBROS, IS ENTIRELY AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WORKBROS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SITE OR SERVICES OR FROM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Policy at any time at our sole discretion. When we make material changes, we will provide at least thirty (30) days’ prior written notice by email to the address associated with your account, and by posting a prominent notice on the Site. Non-material changes (such as clarifications, grammatical corrections, or changes required by law) may be posted without advance notice.

Your continued use of the Site or Services after the effective date of any updated Policy constitutes your binding acceptance of the changes. If you do not agree to the updated Policy, you must cease using the Services and may terminate your subscription pursuant to the Subscription Terms of Service. We recommend that you review this Policy periodically. The date of the most recent revision will always appear at the top of this page.

We maintain archived versions of prior policies and will provide a copy upon written request.

16. Contact Us

If you have questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

WorkBros Technologies

Email: [email protected]

Website: workbrostech.com

We will acknowledge your inquiry within five (5) business days and respond substantively within thirty (30) days. If you are not satisfied with our response and are located in the EEA or UK, you have the right to escalate your complaint to your local data protection supervisory authority.